IMPROVING PUBLIC ADMINISTRATION IN UZBEKISTAN
IN THE INFORMATION EPOCH
Alisher Nizamov,
Deputy Head of the Centre,
the Institute for strategic and regional Studies
Annotation
The article deals with the issues of improving public administration, modernizing all spheres of activity of
state and public institutions in Uzbekistan through developing information and communication technologies. As it
is noted that the positive results of measures taken by the Government on the formation and development of the
information society. The author identifies current problems in this direction that require an early resolution.
The intensive development of information and communication technologies "challenges»
the classical methods of state and public administration, highlighting the issues of
modernization in all spheres of activity of state and government institutions. The use of ICT
achievements in the improvement of the management system contributes to the accelerated
adoption of political, economic and social decisions on the acute problems of public and state
life. Uzbekistan also is actively implementing the achievements of ICT in the system of state and
public administration.
The start implementation of practical measures using digital technologies, especially in
dealing with citizens' appeals in 2016 was a breakthrough for Uzbekistan. The Virtual Receptions
of the President of the Republic of Uzbekistan laid a stable foundation for the use of ICT in public
administration. It has become a kind of trend for the exchange of information in "online dialogue"
between the population and the state authorities and administration.
The experience of the Virtual Reception showed the need to develop a strategy for creating
a state management system for creating the information society and to meet the information
needs of the population, the achievement of which is due to the implementation of the Strategy
of Actions which envisages a number of major tasks for the development of the information
technologies sphere. In the framework of the Action Strategy, the Concept of Administrative
Reform of the Republic of Uzbekistan was also adopted specifying several important tasks:
• further implementation of the e-government system and modern ICTs in the activities of
executive branch at all levels in order to streamline administrative procedures, automate
management processes, create an effective information exchange system for timely and
adequate response to emerging challenges and problems at the territorial level and the country
as a whole;
• ensuring the transparency and openness of the activities of the executive branch,
introducing modern forms of providing information to individuals and legal entities, eliminating
excessive administrative costs in the interaction with society and business.
The innovation in the judicial-legal system of Uzbekistan was the introduction and
consolidation at the legislative level of the practice of making petitions by the population (e-civil
society) on topical issues for consideration by the country's parliament.
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