Friday, September 18
Registration
8:00 am – 12:00 pm
Continental Breakfast
7:30 – 9:00 am
Deal Making and Trade Exposition
8:00 am – 12:00 pm
Western Division Conference Academy Part 2
9:00 am – 12:00 pm (separate registration required)
Omni-Shopping: Understanding the New Consumer and
Their Impact on Shopping Centers
The evolution of consumer behavior is in constant flux and
is impacting the role of shopping centers. This is a result of
new technologies, increasing consumer knowledge, changing
needs and of course the availability of products and services.
Today’s consumer is not just in-store or online, rather they
shop both in-store and online—sometimes at the same time.
This omnichannel consum