“ Young professionals ! Say no to bullies !!!”
2 . Mobbing
Definitions
Mobbing , bullying , and mental molestation are just a few terms used for describing longlasting and persistent harassment , or threats which employees may experience from their colleagues , or employers .
The International Labour Organization defines mobbing as offensive and revengeful behaviour expressed through violent , malicious , or humiliating attempts to hurt an employee , or a group of employees who are ultimately subject to harassment . Mobbing includes constant negative remarks , or criticism , gossiping or spreading false information , and it drives harassed persons to seclusion .
The symptoms of mobbing behaviour
The list of features that can be referred to as mobbing behaviours was created by a Swedish doctor and psychologist Heinz Leymann , who was the first person to use the term mobbing in the context of professional situations and working environment . On the basis of his study , Leymann distinguished 45 types of behaviour which were classified in 5 categories . According to Leymann , it is enough to be exposed to only one of the classified types of behaviour so that the situation can be referred to as mobbing .
The actions which have negative impact on communication processes at work : � Restraining and impeding employees when they want to give their opinion � Constant interruptions � Reacting to the opinions and remarks in a raised voice , shouting , invectives , insults and threats � Constant criticism of the performed work , professional and private life � Harassment over the phone � Written and oral threats � Humiliating and insulting gestures , looking at the victim in an outwardly negative manner � Allusions , not being direct
The actions which have negative impact on social relations at work : � Avoidance of conversations with the victim � Isolating the workplace of an employee , implementing a ban on contacting colleagues � Implementing a ban on contacting the victim � Ignoring , intentional negligence of the victim in the working environment , being indifferent towards the victim
The actions which have negative impact on the perception of a person at work : � Slandering , gossiping , creating offensive nicknames � Attempting to ridicule and discredit the victim with reference to different spheres of life � Making fun of the victim ’ s private life � Mocking the victim ’ s way of walking , speaking , gesturing and facial expressions � Attacking the victim ’ s political views , religion , worldview � Attacking and mocking the victim ’ s nationality , skin colour , and sexual orientation � Mocking the victim ’ s disability , or any victim ’ s peculiar features � Suggesting mental disease , referring the victim to diagnostic tests � Addressing the victim with offensive , or humiliating terms � Making sexual proposals
' Informational and workshop guide for mobbing , discrimination and sexual harassment '
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