YOUNG PROFESSIONALS SAY NO TO BULLIES TOOLBOX YOUNG PROFESSIONALS SAY NO TO BULLIES TOOLBOX | Page 22

“Young professionals! Say no to bullies!!!” 7. Make sure that you instructions are clear; 8. It is very common to divide attendees into groups during classes – good preparation that will provide different ways of dividing attendees into groups is advisable here. 9. Be flexible – modify the course activities to adjust them to the attendees’ needs; 10. Different views of the participants may lead to conflicts, but a good coach must always remain calm. Although it is a good idea to talk over the situation, a coach should not spend too much time discussing one issue with one person only. The purpose of the workshop / meeting is to share the views with others, gain knowledge, and get to know something about yourself – the attendees do not have to agree with each other. 11. A good sense of humour is a great addition to the discussed content – try to use it freely, adjusting it to the group’s needs; What should be avoided during classes: 1. The classes should not be coach-oriented. The coach’s knowledge is important but the participants’ attention span is limited, so long monologues, coach’s personal opinions should not be predominant. The participants learn more by talking to each other, or by trying out and practising different behaviours rather than by listening to prolonged lectures. 2. Devoting too much, or too little time to discussions – it is very important to pay attention to the group’s dynamics. Sometimes a very lively discussion should be interrupted if it does not lead to any useful conclusions. It is important to use the time wisely so that the topic can be exhausted but at the same time the attendees remain interested in it, rather than bored. 3. Not reacting to the phenomena related to the process of group learning. The interactions between the participants are not only related to the content of the meeting. Somebody may become a leader, somebody may remain silent, people start addressing and treating each other differently. These interactions are parallel to the essential course of the meeting. If something starts attracting your attention, or something disturbs you – react. If you are disturbed by something, the others must feel the same. And for that reason your reaction is essential. Of course the process of group learning depends on the time it takes – two-hour workshop is different from one-day workshop, and totally different from a-few-day workshop. The longer the meeting, the more happens among the people who take part in it, especially if they may spend time together before, or after classes. It is important to pay attention to the interactions that take place in the group; 4. Not giving positive feedback to the participants. People who actively take part in the course need to feel that their active partaking is noticed and appreciated; 5. Prioritizing your benefit over the group’s benefit. Elaborating on a given issue just because I feel convenient with it, even though it is not necessary for the group. The course and content of the classes should not be adjusted the needs of the coach, but to the expectations and needs of the participants. 22 'Informational and workshop guide for mobbing, discrimination and sexual harassment'