EXPERT OPINION The solution that is being used by the agencies in Kazakhstan, Kyrgyzstan and Georgia, on the one hand, allows airports the ability to distribute the content to a wide travel agencies network. On the other hand, the solution provides agents with an-easy-to-use airport lounge reservation system. There is no need to require any long-term training for agents and install any additional equipment; that is, no investment is required. 34 world monitor Amadeus is a global company and Kazakhstan agencies have access to a wide range of choices from our local and global solutions that are used by the agencies at every stage of a passenger’s trip, beginning with looking for inspiration for travel possibilities to shopping, booking through to the pre, during and post-trip. Our portfolio of solutions offers large, complex products as well as small- scale ones. Sometimes it’s the little things that can make the biggest difference and being able to seamlessly process booking requests is one of these ‘little’ things that can positively impact the bottom line of the business and traveler experience. Ultimately, it’s all about being able to meet the emerging needs of modern travelers and providing them with the best travel experience that they could possibly have.