World Food Policy Volume/Issue 2-2/3-1 Fall 2015/Spring 2016 | Page 76

Toward a Restricted Tolerance of Street Vending of Food in Hanoi Districts The main outcomes of the research and consultation are that management staff at the ward and district levels as well as within the Department of Industry and Trade now have a fuller understanding of street vending and see the importance for leaders to facilitate things to allow street vendors to operate in residential areas. This approach was original in that local residents—the customers of the street vendors—were involved in the consultation. The example of the Kim Lien market and street vending in Phuong Mai Ward shows that groups of customers can take a sustained interest in promoting the activities of street vendors, in tandem with the local authorities who give permission for vacant land to be used. Street vendors themselves commit to following traffic and food safety regulations. In this way, the street vending becomes “semiformal,” so to speak, which means that the system of stakeholders is self-regulating. Regulations are enforced while flexibly and entry barriers to trading activities can be kept low for the benefit of less affluent urban residents (Cross op. cit.). Some elements in our work on promoting stakeholder recognition and dialogue for a better integration of informal activities in a city can be replicated, even though the political context is quite specific. In Hanoi, it is particularly difficult to foster collective action by street vendors because of the attitude of local authorities who consider that any form of organization should come from their initiative and operate under their control. So we had to invite a panel of street vendors representing a diversity of socio-economic profiles and have them agree to disseminate information to their acquaintances rather than acting as actual representatives of the vendors. Further, support was sought from the Women’s Union at the city and local levels, given its rather direct interest in this issue. The general lessons can be summarized as follows: first, this action-research shows the importance of gathering rigorous qualitative and quantitative data on the benefits and drawbacks of the informal activity under focus. Researchers are also particularly helpful in documenting success stories of the inclusion of informal activities in the city, internationally, and locally. Second, it suggests that confining the scale to the ward or district may make it easier to implement fruitful stakeholder dialogue than taking on the scale of the city. This more localized scale is also relevant to identify and document innovative solutions to the problems posed by street vending. Third, having informal traders, consumers, district and ward officers as well as researchers involved in the dialogue process led by skilled facilitators, getting all to express their views on the issue at stake, reaching a measure of consensus and making commitments on solutions to the problems raised, are important ingredients for success. As a follow-up, it would be necessary to regularly monitor the process put in place and facilitate further stakeholder dialogue. From a research perspective, investigating recent insights from policy and planning sciences, including Public Participation, would also be very valuable (Innes and Booher 2004; Walker, McQuarrie, and Lee 2015). 76