WorkLife April 2017 | Page 9

EMPLOYEE HAPPINESS “Perkbox’s research found that a third of UK workers (3O%) are unhappy at work and would move jobs for better benefits.” businesses, and goes some way into revealing some of the causes of the nation’s general productivity issues. A single disengaged worker can cost a business over £3000 annually in sick leave, lost productivity, training and recruitment. This cost spirals into six figures if the organisation employs over a thousand workers. Yet, most research already in the public domain indicates that while remuneration might instantly gratify and sway potential employees into accepting a job offer, it’s the non-financial factors that come with reward and recognition that engage and retain workers in the long run. The aspects that employees look for in job satisfaction are changing and this is reflected through profound changes in the workplace too. Clarke, IPA elaborates: “No longer will people just put up with being poorly managed, their views ignored, working in toxic low trust cultures, treated unfairly, in jobs stripped of meaning and purpose, for companies where values and ethics are simply slogans on the wall. “To survive this turbulence, employers need to turn to their only asset – their people. Ensure that the workforce are aware of the challenges, and of the opportunities, and can act as key partners in navigating the way ahead. Ensure their views are listened to, as well as their advice about how to do the job better. Ensure their warnings about egregious behaviours are heeded, that bad apples at whatever level are weeded out, that a diversity of views eliminates the danger of groupthink. After all, in this era of transparency, reputational risk has undermined organisations that were once thought of as impregnable. “Engaging employees to create the right culture is perhaps the greatest challenge employers face. Get it right, and it will help organisations face the future with confidence.” 9