WorkLife April 2017 | Page 28

PROMOTING OFFICE ROMANCES FINANCIAL WELLNESS Chieu Cao, Co-founder at Perkbox, commented: “Today’s office is a theatre in which many of our everyday human dramas unfold – love, hate, friendships and conflict are all inevitably played out in the realms of our 9-5 job. Having the emotional intelligence to navigate these challenges productively is absolutely vital in ensuring employees effectively self-regulate their emotions in the workplace and understand the impact it might have on other colleagues.” EMOTIONAL INTELLIGENCE The phenomenon of ‘emotional intelligence’ describes an ability to recognise and understand emotions and their impact on behaviour. It may dictate how effectively and respectfully a manager treats his or her employees, and how an employee may communicate with his or her colleagues – particularly within stressful situations, from managing deadline pressures to dealing with workplace conflict and personal trauma. 28 The study found that 70% of employees believed emotional intelligence to be very important in their job role; a greater proportion of women (75%) valued the trait more than men (64%). The perceived importance of emotional intelligence appears to increase with age too, with 45% of 18-24 years understanding its value against 70% of 25-43 year olds, 72% of 35-44 year olds, and 74% of 45-54 year olds. However, a greater proportion of employees (81%) said it was even more important for bosses to possess and exercise emotional intelligence. The most cited reasons included the belief that it “made bosses fairer and more empathetic” (54%); “it made employees feel that the company cared about their wellbeing”; and that it “improved teamwork and morale” (48%). Yet despite this, over a quarter of UK bosses (28%) viewed emotional intelligence as unimportant, with 44% maintaining that, “employees should be professional and do their job regardless of their emotions and private lives”. “Today’s office is a theatre in which many of our everyday human dramas unfold – love, hate, friendships and conflict are all inevitably played out in the realms of our 9-5 job”