Workbooks Workbooks | Page 9

crucial conversations

1. Be purpose focused.

....................................................................................................................................................................................

....................................................................................................................................................................................

....................................................................................................................................................................................

2. Be a spectator of your own thoughts/emotions.

....................................................................................................................................................................................

....................................................................................................................................................................................

3. Challenge assumptions and expectations.

....................................................................................................................................................................................

...................................................................................................................................................................................

4. Structure conversations.

....................................................................................................................................................................................

....................................................................................................................................................................................

5. Take responsibility.

....................................................................................................................................................................................

.....................................................................................................................................................................................

PREPARATION

9