Whittlesea CALD Communities Family Violence Research Report 2012 | Page 75

74 APPENDIX 2 Whittlesea CALD Communities Family Violence Project Interview Format Community Organisations 1. What description best suits your organisation? a. Community Service Organisation b. Health Services Provider c. Welfare Organisation d. Family Violence Service Provider 2. Does your organisation assist people from CALD communities who are experiencing family violence? 3. If someone from a CALD background is referred to your agency/organisation for assistance, in your experience, who are they most often referred by? a. Does this differ at all from the general population? b. If yes, why do you think this is? 4. In your experience, are there any identifiable barriers to people from CALD communities seeking assistance with family violence when compared to the general population? a. If yes, what are these barriers? 5. In your experience, is there a greater or lesser demand for your services from CALD communities when compared with the general population? a. Why do you think this is? 6. Do you face difficulties in engaging people from CALD communities experiencing family violence in accessing your services? 7. Are there any measures in place or practices your organisation has adopted to facilitate access by people from CALD communities? a. If yes, what are these measures/practices? b. In your opinion, how effective are these measures/practices in facilitating greater access by CALD communities?