Whittlesea CALD Communities Family Violence Research Report 2012 | Page 63

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FAMILY VIOLENCE SERVICE MODEL
Based on the findings from consultations conducted with female survivors of family violence,
community and religious leaders, service providers and young people as well as evidence gathered
from the literature review, this report recommends the adoption of a co-ordinated, integrated family
violence service model.
The proposed model comprises six elements, each element addressing a specific need identified
through the research. Whilst each element can be delivered independently, given the complex and
multifaceted nature of family violence in CALD communities, it is recommended that all elements be
implemented as part of an integrated approach to build a culturally responsive, effective service
system that helps to reduce family violence and the impact of family violence in CALD communities
in the City of Whittlesea. However, should limited resources not allow for the model to be
implemented in its entirety it is still considered that there is value in one or more of the elements
being delivered as a particular initiative to address an identified need.

Figure 1: Expected Outcomes – Family Violence Service Model

LESS OF THESE OUTCOMES

MORE OF THESE OUTCOMES

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violence against women
community acceptance of family violence
re-victimisation
social isolation amongst CALD women
barriers to accessing family violence support and
response services

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•
•
•
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Improved knowledge of what constitutes
family violence
Early identification of women at risk
Increased community safety
Improved attitudes to gender equity and
respectful relationships
Improved integration and collaboration of
support and response services
Increased awareness of service systems and
supports
Improved access to support and response
services
Increased number of services engaged in
primary prevention initiatives

1. Co-ordination/Integration Mechanism
The research suggests that those models of service delivery that are integrated, comprehensive and
collaborative are likely to be particularly successful in addressing the interrelated factors that affect
CALD women experiencing family violence and facilitating access to assistance.
Models such as the United Kingdom’s Multi-Agency Risk Assessment Conference Model demonstrate
that a multi-agency integrated approach promotes shared understanding of the risk factors and
interventions for family violence and enables a comprehensive and client-centred response. The
Hume Strengthening Risk Management model and the Northern Integrated Family Violence Service