53 Research conducted in Australia (In Touch Inc, 2010) and the US suggests that service providers may experience difficulties establishing trust within CALD communities (In Touch Inc, 2010, Runner et. al, 2009). The In Touch Report found that CALD women felt more comfortable accessing settlement services and had an expectation that these services would be able to address all of their needs (In Touch Inc, 2010, p.23). The report also found that there is a high level of trust in CALD specific services amongst CALD communities but these services lack expertise in family violence (In Touch Inc, 2010, p. 28) In consultations with CALD women and service providers for the scoping exercise there was a perception amongst some sectors of the community that family violence specific services promote or encourage divorce and the breakup of families. Partnerships and collaboration between CALD specific and family violence specialist agencies may increase the capacity of both of all agencies to address the needs of CALD communities. (In Touch Inc, 2010, Klevens, J., 2007, Runner et. al, 2009). Challenging Social Isolation – Mentoring and Group work The literature and the consultations conducted for the scoping exercise highlighted the fact that CALD women commonly experience social isolation and this can be exacerbated by other factors including being newly arrived, lacking social connections and lacking English language proficiency. The literature identifies a number of strategies that may assist women to break social isolation and establish social connections including group work and mentoring. There is recognition in the literature that group work can be a successful way of working with women who have experienced trauma and as an intervention is particularly suited to assisting victims of family violence. (Flannery et. al, 2000) Drawing on their experience conducting twelve support groups for women experiencing family violence, including three in languages other than English, Flannery, Irwin and Lopes identify four main benefits to working in groups with women who have experienced family violence: ? ? ? ? Counteracting secrecy: groups can provide a safe environment for women to talk about and understand their experiences as well as challenging abuse. Sharing experiences with other women also provides validation for their experience. Challenging isolation: it is a common feature of family violence that the abuser seeks to isolate the victim from others which can contribute to loss of confidence and self esteem. Groups provide women with an opportunity to re-establish contacts and relationships and provide women with a sense of belonging Facilitating empowerment: hearing from other women who have experien ?Y?[Z[H?[?[??B?[??\??]?Y?[??H[\??\?[???\?[??^\?Y[??\??[?\??\???Y[??Y[?Y?H?\??]?[???]Y?Y\?[??X???\?HZ\?????[????[??[???]?]H[?X?X??????\??[??H[?Y??X?]?H?^H?Y[?Y?H[??[[??B??Z[?[??[YY??]]?H?Y[?[??Y[?X[[???Y[??&\?]?\???^[\KH?[YY?]???Y[?\?H?\???X?H??Z\????X?[Z\?][?? ?[??\?H]?[??MKLM?B??Z[????Y[??H]]X???\????X?X?H?]?X?[\???[Z[H?[?[??HZ?\?X?H[????[[???[?]H?][???[?\?\?Y??H[???[Y[?Y Z[????JK?[??\??Y?\??\??\H??\??[?Y?]Y?[Z[H?[?[??H\??\??\???Y???]\?H[?Z]]?H?\??H????H??]?H?Y[??[??[???X?]Y?[Z[H?[?[??H?\???\?????Y[?[?H??\????Y?[???H\??[?HYX\???]HZ[H???Y[??H??[????Y?H?\?H???[Z[B??[?[??H??\??? ??Y[??&\?X[[?H??? ???X?Y?\??N??X?]Y?[Z[B??[?[??H?\???\??]??Y[?[?H??\???X??Y?[? K???