Whittlesea CALD Communities Family Violence Research Report 2012 - Page 38

37 Lack of Information about Family Violence, Support Services & Legal Rights The majority of service providers (22 of 23 or 96 %) stated that CALD women generally have limited knowledge of the concept of ‘family violence’ under Australian law and their legal rights as well as available support services. It was observed that CALD women generally find it harder to navigate the system and to access help from external agencies because they may not know that help is available or they may be aware that help is available but not where to go and how to access it. It was noted that newly arrived women were particularly lacking in an understanding of their legal options such as Intervention Orders, how they are obtained and implemented. In many countries of origin there are simply no equivalent services for women and their first knowledge of these types of services, particularly legal services, is the information they are given upon first arrival by migration services. It was noted that whilst migration services often provide a lot of detailed information about the migration experience and may provide s ?YH[???X][?X??]??[Z[H?[?[??K\?[???X][?\????X?Y?X?[HX??]H]?[??X??XK??????Y[???X^H??]?[??H]\?]H[?Z\???[??XY?K][?H[?[??\? X?]Z\?[??\????Y?H\?[????[X]X??]?H???\??]?[??H^[\H?H??X[??H[???[?\?Y???Y??]?[????\???Y?\??[??\?[??[??\????Y[????Z[??\?Z]Y?HZ\??\??\???][?[??\??\??\???&Y?\?[????Y[?H???\??&]]?H???[??\?X??][?\??[?[??\??[???^H???\?[??YX?H?[[??[???&B?X???[?\??[?[???H???\?8?&?[Z[H?[?[??x?&H?\?\?[??H?\??Y\?[?]?[???\??X?B???Y\??[???[?\?YX[?H?S??Y[?????YH???H??[??Y\???Y?[??]Y??\?[?Y?[??\?[\?[?\????\???[?????Y[??&\??Y???\??X?H??Y\??Y?Y?YH?X?]???X[?H??Y[?8?&?[Z[H?[?[??x?&H\?H??[[????\??[??H[?^H\?H?[???]?\?K?\??K]??[Z[H?[?[??H[???\\??\?[?H[??\?\?X?[?[?[??H[??X??K]?[Z[H?[?[??H\????[Y?[ ??^X[X?\?H?][??[][??\???^[\K\?Z?[H??H\?X?[\?H[?\???\?Y[[????S??Y[???X^H?Y]??^X[X??\??\?\??H\?[?8?&\??Y? ???[??XY?H?\??Y\?????\??X?H??Y\????Y[??[???X][??[???[][?X?][??Y??X?]?[H?]?S??Y[?\?[?H?[[??[???\?H^H]?H[Z]Y?????X?Y[??H[?[??\? ?H[??XY?H?\??Y\????\?[??[????X?]\???\?\?Y?[?Y?\?^\?Y[??Y?H?S??Y[??X?\?\??][?????HH??[][?]H[?X???[???X][????[?[???\??X?H??Y\???]Y]^H]?HX??\???[?\?H[\?H[??\?]B?[?\??]\??^H??Y]\?H?[?\??]\???Z\?\?\??Y\?????Y[?X[]H[?[??[Z]H?????YH??Y[?\?X?[\?H??H???H?X[\???[][?]Y\??\?HHZ?[Z???H[?\??]\?????[??H?X?[H?\?]?]?\?[??X\?Y ??\??X?H??Y\???\?H]?\?H?\?H\??Y\?[??[??YY?Y??[[??X?X?\??X[?][H?X?\?\?[??[?[?\??]\????H[?\?\?]B?Y?^H?]?]^H??[?H?XZ?[???H??X[????HH?X[??[][?]K???]?\?X[?B??\??X?H??Y\???\?H]?\?H?[??]?H^[\\????Y[???YY??X?[H??[][?X?][???