Information and guidance for young people aged 13-19
BUSINESS, FINANCE AND
CUSTOMER SERVICES
The biggest and best companies in this sector are looking for people with high
motivation and enthusiasm. Some jobs within finance and business demand
commitment, long hours and hard work but the effort can be rewarding. Other
roles require a high level of customer service and sometimes shift work.
What is happening?
Skills & qualities
• Around 98,000 people work in finance and business
in Hertfordshire and it is the largest employment
sector by a large number.1
• Despite the recession, the future looks positive
for professional services such as finance and
accountancy. Environmental accounting is a growth
area.
Useful subjects
• Fewer jobs for administrative staff due to cuts in
services and technology taking over some roles.
• Can also expect demand to grow for sales and
customer service roles and high level jobs such as
actuaries, IT and legal staff.
• Areas with demand for skills include sales and
customer service, HR, legal, ecommerce, logistics
administration, actuarial work, IT and business
intelligence.
What could you earn?*
Financial director
£61,100
• Employers are seeking people who are motivated,
enthusiastic and have a sound understanding of how
business works.
Human resources officer
£28,400
Chartered accountant
£37,700
Business research professional
£31,900
• Opportunities in all businesses for IT systems and
support - especially IT professionals with business
skills. Many graduate opportunities too.
Finance officer
£23,600
Office manager
£28,200
Contact centre worker
£16,700
• Modern language skills in demand especially for
companies who operate or trade internationally.
• Many graduate opportunities in this sector and the
number of women is growing too.
On the web
www.cipd.co.uk
www.directions.org.uk
www.gov.uk/apply-apprenticeship
Local employers
• Steria UK
• Cardtronics
• Canada Life UK • Baker Tilly
• Renault
• TK Maxx
• VocaLink
• Tesco
• Camelot Group • EE
1 Business Register of Employment Survey * Annual Survey of Hours and Earnings 2014. Average full-time (median) salary rounded
to the nearest £100. Doesn’t include self employed.
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