What Work Derbyshire 2015/16 for Young People | Page 13
Information and guidance for young people aged 13-19
BUSINESS, FINANCE AND
CUSTOMER SERVICES
The biggest and best companies in this sector are looking for people with high
motivation and enthusiasm. Some jobs within finance and business demand
commitment, long hours and hard work but the effort can be rewarding. Other
roles require a high level of customer service and sometimes shift work.
What is happening?
Skills & qualities
• Around 29,000 people work in finance and business
in Derby City and Derbyshire1.
• Despite the recession, the future looks positive
for professional services such as finance and
accountancy. Environmental accounting is a growth
area.
• Fewer jobs for administrative staff due to cuts in
services and technology taking over some roles.
Useful subjects
• Can also expect demand to grow for sales and
customer service roles and high level jobs such as
actuaries, IT and legal staff.
• Areas with demand for skills include sales and
customer service, HR, legal, ecommerce, logistics
admin, actuarial work, IT and business intelligence.
• Employers are seeking people who are motivated,
enthusiastic and have a sound understanding of how
business works.
• Opportunities in all businesses for IT systems and
support – especially IT professionals with business
skills. Many graduate opportunities too.
• Modern language skills in demand especially for
companies who operate or trade internationally.
• Many graduate opportunities in this sector and the
number of women is growing too.
What could you earn?*
Financial director
£61,100
Human resources officer
£28,400
Chartered accountant
£37,700
Business research professional
£31,900
Finance officer
£23,600
Office manager
£28,200
Contact centre worker
£16,700
Local employers
• EE
On the web
www.cipd.co.uk
www.directions.org.uk
www.apprenticeships.gov.uk
• Bvocal
• Markerstudy
Insurance
• Mortgage Arena
• Motorpoint
• Ark Capital
• Auto Windscreens
• HSE
• High street banks
such as Barclays,
Santander
• Webhelp UK
1 Business Register of Employment Survey 2013 * Annual Survey of Hours and Earnings 2014.
Average full-time (median) salary rounded to the nearest £100. Doesn’t include self employed.
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