WEBINAR RIU Hotels & Resorts and Reggae Tours Jamaica - Page 8

Q: Do you provide baby car seats and child booster seats in any of your vehicles?

A: Yes, we do provide baby car seats and child booster seats upon request at no additional cost.

Q: Is there a way to register online as a travel agent?

A: At this time, emailing the information is the only way.

Q: Do you have agent rates for transfers and tours?

A: Yes, we provide agents with a 25% discount on all transfers and tours.

Q: Can you arrange a tour for two to the Appleton Rum factory from the Royalton Blue Waters?

A: Yes, we are able to provide this service.

Q: How are the commissions paid?

A: Commissions are remitted at the end of the following month for which the service is rendered. Payment can be made directly to your PayPal account or through the company's credit card.

Q: I have a client going to Ocho Rios and she wants to attend church while there. Do you offer a drop off/ pick up service/

A: Yes, we are able to provide this service.

Q: Can an agency register with a CLIA card or does it have to be an IATA?

A: A CLIA card may be used.

Q: Gregg-what are the hours of operation for your tour company?

A: Our operation hours are 9 AM to 8 PM daily. However, we have a 24/7 customer support service.

Q: Does your service have a provision for handicapped accessible transportation with a lift?

A: Yes, we have handicapped accessible vehicles with hydraulic lifts.

Q: Do you provide agent discounts for agents who are traveling to Jamaica?

A: Yes, we provide agents with a 25% discount on all transfers and tours.

Q: How far in advance do you have to book the private excursion?

A: We recommend booking excursions at least two (2) weeks in advance. However, as long as there is availability you may go ahead and book.

Q: Do you non-alcoholic beverages beside water?

A: Yes, we are able to provide non-alcoholic beverages besides water upon request.

Q: Do you have all inclusive packages?

A: We are able to customize and group tours and excursions upon request as best as possible.

Q: please repeat discount code

A: The 10% discount code is RIUReggae10 and is applicable for transportation to and from any RIU resort in Jamaica. It is available until December 15, 2018.

Q: Are there discounts offered to travel agents using your tour service for themselves?

A: Yes, we provide agents with a 25% discount on all transfers and tours.

Q: What kind of tours are for single females?

A: We provide a number of tours such as the Catamaran Cruise and Snorkel or The Negril Beach Experience and Rick's Café.

Q: Is this automatically selected if you book a package through VAX?

A: No, we do not have a partnership with VAX at this time.

A: Yes, you may purchase Club Mobay with us.

Q: Where can we find Travel Agent rates?

A: We provide agents with a 25% discount on all transfers and tours.

Q: Are there travel agent discounts for our own personal vacations where we want to use Reggae tours?

A: Yes, we provide agents with a 25% discount on all transfers and tours.

Q: Do you welcome home based hosted agents?

A: Yes, we do welcome home based hosted agents.

Q: If with a host agent , do we use their IATA number to register?

A: Yes, if with a host agent, you may use their IATA number to register.

Q: if you request a tour do they pick you up at your hotel or you have to meet them some where .Aykayla

A: We will pick you up at your hotel for your tour.

Q: What is to max total is for the transportation?

A: We have vehicles that seat up to 45 persons.

REGGAE TOURS

JAMAICA

Q&A