HEDONISM II
Q&A
Q: Are there any plans to open any new locations for Finest properties
A: For the moment we don´t have any plans
Q: What Property was this before?
A: We build the hotel from scratch
Q: Are site inspections/day passes available for Oyster Bay? We will be in port in Falmouth in early May and would love the opportunity to see the new resort.
A: Site inspections will begin the 3rd week of June
Q: Can you explain the perks for weddings? I'm looking for a price sensitive couple for 2019.
A: please refer to the weddings fact sheet
Q: Can you get a day pass if you are in Jamaica for a few days to tour the property?
A: yes
Q: What is the difference between the private pool and plunge pool?
A: The plunge pool has jets
Q: Is the private pool for the Beach House shared between the four units?
A: No, each Beach House has its own private plunge pool
Q: They won’t be able to serve lobster year round in Jamaica correct?
A: For 2018 the Annual Closed Season for lobster starts on April 01 and ends on June 30
Q: will the restaurants have Jamaican cuisine? If you could describe the overall feel of the resort, would you say that it is a resort to relax or is there a party flavor?
A: Not in the restaurants but in the buffet of the beach snack grill
Q: can you swim in the lagoon?
A: You can buy a tour that will take you to the glistening water lagoon
Q: Do you offer a rewards program for travel agents?
A: For the moment we offer travel agent rates
Q: how many people will the beach house hold
A: 2 people
Q: Are PDF flyers available?
A: Yes, we have the PDF fact sheet of the hotel
Q: any change of travel agent rates?
A: Travel agent rates depend on availability and dates
Q: Are any of your brands Virtuoso?
A: No they aren´t
Q: I have clients that are coming in December. What type of entertaninment will you offer?
A: During the day non motorized water sports are included plus yoga, cooking lessons, table tennis, bicycle, etc. and we will offer theme night parties and shows everynight by the theater
Q: Does Excellence offer an incentive program for agents
A: For the moment we offer travel agent rates
Q: Transfer time from the Montego Bay Airport?
A: The hotel is located 30 mins away from the airport
Q: How large are the beach houses and do they have all of the same amenities as the resort?
A: All beach houses are part of the Excellence Club Section which means upgraded amenities and the size is 800 sq ft
Q: What properties are close to this one?
A: There is a non-build area next to the hotel, the closest resort is Royalton
Q: Do you have any photos of the rooftop terrace room?
A: Not for the moment, the official photo shooting will be programed after the opening
Q: Will you offer 24 hour room service?
A: Yes
Q: Do your rooms accommodate the handicapped/disabled?
A: Yes, we have 2 ADA rooms
Q: Are there any privacy or walls between the private pools?
A: Yes, pools will be separated by vegetation
Q: Beachhouse private pool. Just want to confirm the 4 suites in each Beachhouse share one private pool for the Beachhouse - correct?
A: Yes
Q: IS PROPERTY HANDICAPPED ACCESIBLE
A: Yes
Q: Are there any travel agent reward programs for bookings?
A: For the moment we offer travel agent rates
Q: When will brochures on this property be available?
A: Brochures are already available, minimum delivery is 10 brochures per hotel
Q: DO RESTAURANTS NEED RESERVATIONS
A: No reservations required for restaurants, first come first served
Q: Are there any incentives for bookings with Excellence. In the past there have not been any.
A: For the moment we offer travel agent rates
Q: Is the ocean area calm water?
A: Yes, it is a very swimable beach
Q: WHAT ARE THE MAXIMUM PERSONS IN ROOM
A: Depending on the category it can be a maximum of 2 or 3 guests per room
Q: will you be working with the Jamaican Tourist Board so this property can be on a FAM for Agents to see?
A: Yes
Q: Can you tell us do you have a specialist program? And does excellence have any fam trips to get familiar with the properties?
A: Not for the moment but we have training webinars available
Q: Can you discribe the location where Oyster Bay is
A: The hotel is located in a private peninsula
Q: Does Excellence offer travel agent rates?
A: Yes
Q: imperial suite- are the pools heated
A: Yes, on request
Q: Can you book a beach house with the four rooms together?
A: No, each room must be booked separately
Q: PRIVATE BEACH ON PROPERTY?
A: Yes
Q: With ths being adult only what is the starting age?
A: 18 years old
Q: nightly entertainemt?
A: we will offer theme night parties and shows everynight by the theater
Q: what type of activities will be offered
A: During the day non motorized water sports are included plus yoga, cooking lessons, table tennis, bicycle, etc. and we will offer theme night parties and shows everynight by the theater
Q: Do you provide shuttle service from airport?
A: No
Q: Will caribbean music be played at the resort?
A: Yes
Q: You said your are "Adults Only" right? Do you offer group perks? Do you hve prices for Aug already?
A: The hotel is already open for sale at all channels, for group perks please email [email protected]
Q: Will Beloved and Finest be added to Jamaica
A: Not for the moment
Q: Will all constructions be complete by June 1st? All rooms, all common areas??? All done for sure....
A: Yes
Q: Do you have any videos we can share on social media?
A: Please visit our Facebook Webpage
Q: This is more of a statement than a question. To serve everything except for Jamaican food based off of favorites from other properties that are not in Jamaica doesn’t sound to appealing. I was all for this property until you said no Jamaican food in Jamaica. (Hard sigh)
Any of the restaurants will offer Jamaican Food however our beach snack grill will include jamaican food in the buffet
Q: what is the exact opening date
A: 01 June, 2018
Q: What are the activities available: golf? tennis? fitness? spa? motorized water sports?
A: Non motorized water sports, areobics, yoga, dancing lessons, cooking lessons, beach volleyball, table tennis, bicycle, archery
Q: I am in the southeast. Who is my Excellence contact?
A: Mariana Zarazúa [email protected]
Q: Will Excellence offer Club Mobay at MBJ for any guests?
A: Not for the moment
Q: do they have adjoining rooms
A: No
Q: Are any of the Handicap rooms in the Excellence section?
A: No
Q: Do you offer a Rewards Program for Agents?
A: We offer travel agent rates
Q: do rooms have mini bars
A: Yes, bottles of liquor actual size and brand new plus juices, sodas and snacks
Q: What properties are next to Oyster Bay?
A: There is a non-build area next to the hotel, the closest resort is Royalton
Q: for the anniversary or honeymoon package, do they just bring their marriage license?
A: Yes, they can bring any marriage proof
Q: What’s the starting price?
A: Please refer to the tour operate of your preference
Q: I have a group of 12 coming to the Oyster Bay July 6 - wil they get a private transfer all together?
A: No
Q: Will you have zumba or excercise classes on the beach?
A: Yes
Q: can you handle food allergies at the restaurants
A: Yes
Q: Can Oystger be booked for weddings?
A: Yes
Q: who is the sales rep for Missouri and Kansas?
A: Barbara Martinez [email protected]
Q: will beloved or finest be added to jamaica
A: Not for the moment
Q: Ana Laura is a WONDERFUL BDM! I love working with her! Thank you!
<3
Q: Who is the sales rep for Maryland?
Ana Alvarez [email protected]
Q: Would say that they have a great beach or just good?
A: Great
Q: Are you for Orlando?
A: No, Mariana Zarazúa [email protected]