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RE/MAX SA WHAT AGENTS DO BEHIND THE SCENES I t is said that on average, for every hour that a real estate agent spends with the homeowner of the property they are selling, they will spend around nine hours out of eyesight working on the seller’s behalf. The reason for this is fairly simple – if they don’t sell the property, they don’t get paid. “The majority of real estate agents work on a commission basis, meaning that they will only receive payment for their services if the property is sold. While this is a risk, it is also highly motivating and pushes them to go the extra mile to ensure that the deal is closed,” says Adrian Goslett, Regional Director and CEO of RE/MAX of Southern Africa. “Unlike other professionals who bill their clients for the amount of time they spend working for them, agents run the risk of coming away empty-handed – this is simply the nature of the real estate industry.” He notes that there is often debate regarding agent’s commission and why certain agents charge more, while others charge less. “A lot has to do with the agent’s experience and what they can offer the seller. If an agent can achieve the agreed upon selling price within the stipulated time frame, should they not be paid a fair commission?” asks Goslett. So what do real estate agents do behind the scenes to get the property sold? Market the property Added to the fact that an agent will only be paid once the home is sold, agents will actually put money into ensuring their listings receive as much exposure as possible. As part of their service to the seller an agent will market the property by taking out magazine and newspaper adverts, printing flyers and brochures, having professional photos taken of the home and ensuring that the home enjoys premium placement on property search portals. Other marketing methods include using the services of a public relations officer to engage with targeted media, posting listings on social media and holding show days. A fair amount of money and time is spent to ensure that the home is expos