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LONG SERVICE AGENTS PROFILE JOAN SMITH – 19 years “ What I love about the property business is meeting with new people. What I love about the property business is meeting with new people. No two days are the same. Sometimes one meets clients who do not like or trust estate agents and I just love it when they can see that I am a genuine person, doing a decent job and trying to help them find that perfect home. I listen to what their requirements are, and then find them what they are looking for. In the end we all become great friends and I would like to think that their perspective of estate agents has changed. What I do not like about the industry is how some people do not tell the truth. They tell you that they have been qualified by the bank and can afford to buy a property for a certain amount but this is really not true. Buyers really need to be honest with their agents so that we can match their dreams to their affordability. “ The first property I sold was when I started with RE/MAX; it was a townhouse with a pool that was bought by a couple. We were able to get the bond approved within a week, which I was very relieved about. The best advice I ever received was to ‘talk off the cuff’ when dealing with a buyer or seller. To this day I can still talk about the piece of jewellery they are wearing, or how gorgeous their children are etc. It works for me still. What I would say to agents today is never give up! I have seen it all in my years of working as an estate agent but it all passes. Just hang in there and every situation passes and the markets reverse. In my opinion the most vital business tool one’s office could give is, to show the presence of the company on a permanent basis and to show the professionalism at all times. MARILYN & DOT (BUSIN ESS PARTN ERS) – 17 ye ars We love as sisting and interacting gives us th with people e opportuni and proper ty to do just is disrespec ty that. What tful clients we don’t lo who do no fortunately th ve t pitch for is does not ha appointmen ppen often. t – One of the first propertie s that we so View back in ld was in Su 1999 - the p nridge/Table urchasers st still in contac ill reside ther t. The best e and we ar advice we w time off to re e ere ever giv lax, recharg en is to take e and energ to the agen ize. If we had ts working in to give advice today’s mar are sometim ket, it would es extreme be that ther fluctuations one must b e in the proper e wide awak ty market an e to the ch the shortag d anges taking e of proper ties on the place. With mandates is market at p even more of resent, obta a priority and basics and se ining our lifeblood t aside time . Stick to the each day fo r this activity . When it com es to what a real estate offi time is the ce can provi most vital to de it agents ol our office RE/MAX Pro , could and d perty Associ oes give us. ates operat professiona es as an effi lly run infras tructure with ciently and in all sphere expertise an s of the busi d knowledg ness. Time can give to an e is the most yone. valuable gift one