Washington Business Spring 2017 | Washington Business | Page 21

washington business In your experience, what are the most common concerns or issues facing today’s business and government leaders? Two come to mind immediately. First, government leaders are trying to figure out how to do more with less. This is especially profound at the local level where, in many states, state support is shrinking while resident needs and expectations are increasing. And, both business and government leaders are concerned about how to attract and keep the next generation workforce. One common thread for many employers, particularly in manufacturing, is they are looking at large-scale, near-term retirements within their workforce, yet they do not have a plan in place to fill those jobs. What fundamentals would you suggest employers in this position implement in the short-term to address this issue? Not to be glib, but if they haven’t already started their strategy to fill those jobs, they’re probably not going to do it well. Filling a talent pipeline takes three to five years just for knowledge transfer. That assumes you have all the right people on the bench, ready to start working. So, for some employers it will be too late and their options will be to sell or shut their operations. For employers who have a longer time horizon, say seven to 10 years, I’d get as specific as possible with the skills you need — maybe use a WorkKeys assessment or something similar — and then find a supportive high school, community college, or college faculty or staff who will work with you every step of the way. This is not a part-time thing you do on the side; this takes concerted effort. Your work involves moving business leaders, local governments and others to leave their comfort zone and change strategies to prepare for 20 to 40 years ahead. That task can sound daunting. How do you convince them that planning that far ahead is doable and necessary? It is daunting! Our human anatomy, our brains, are not wired to think ahead. The brain literally has to be loosened up, like any other muscle or capacity, to do this work. Once people get loosened up, I find that two things motivate them to think a generation into the future: To avoid suffering — when they see the effect on their kids and grandkids of doing nothing, they realize that doing nothing is not an option. And, when they see examples of other communities or organizations that have implemented foresight, they can see how it works. You’ve said “the heart is where shift happens.” What does that mean for those you advise and how does that perspective help you coach current and future leaders on the bigger roles they play in the community at large? When people see that the actions they take, or don’t take, today will impact their children and grandchildren, they get interested in foresight. Right now, a lot of people are worried that we’re leaving an ugly legacy to our kids, and they very badly want to choose a different legacy. “When people see that the actions they take, or don’t take, today will impact their children and grandchildren, they get interested in foresight.” rebecca ryan at a glance Education: Ryan has a certificate in Strategic Foresight from University of Houston and a Bachelor’s of Arts in both Economics and International Relations from Drake University. She also attended Kozgaz University, Budapest, Hungary; and the Institut fur European Studiern in Freiburg, Germany. Accolades: Thought Leader, CPA Practice Advisor; Top 100 Most Influential People, Accounting Today; Communicator of the Year, Women in Communication; Woman of Influence, Business Journal of Greater Milwaukee; Entrepreneur of the Year, U.S. Association for Small Business and Entrepreneurship; and Most Powerful Women in Public Accounting, CPA Practice Advisor. spring 2017 21