Wanderlust: Expat Life & Style in Thailand June / July 2017: The Business Issue | Page 22

Business The desire to ensure a positive out- come for all can take a long time. This means that small talk in business meetings can last over an extended period. It is important therefore to make an appointment far in advance with your prospective business part- ners — one month is generally con- sidered a good lead time. Punctual attendance is necessary, and many times it will be expected that every- one knows who exactly will be at the meeting. 7 DRESS CODE How you dress for meetings and ne- gotiations is emphasized in Thailand as well. Some businesses in the West, especially start-ups, allow employees to conduct meetings in casual attire. This casual dress code would be con- sidered inappropriate for many for- mal companies in the East. However, as the younger Thai generation push- es into the market, there is increasing 22 WANDERLUST influence from the shirt-and-sneakers look of places like Silicon Valley. Dress codes in Thailand may become more lax in the near future. Bearing this in mind, it could be just as inappropriate to arrive at a meeting with a 20-something en- trepreneur in your finest suit, while he or she is dressed in jeans and a tee. Whatever the company, do your research first to avoid a perceived wardrobe clash. 8 THE LANGUAGE OF BUSINESS You should approach language with the same consideration. In meet- ings with well-established compa- nies, it often is very important to address people by their correct ti- tles to display consideration of their statuses. The importance of status has been built into the Thai culture by way of Thai language, which in- cludes 17 forms of the first-person pronoun and 19 forms of the second person pronoun. Each pronoun is used given the context of the situa- tion, whether two equals are speak- ing to one another, a boss to an em- ployee, or an employee to a boss, for example. 9 FINDING THE RIGHT FIT In Thailand, hiring discrimination can be a problem. Workplaces will often list as part of the job requirement a preferred age range, gender and na- tionality of the person they are hir- ing. Though this practice still hap- pens in the West, it is heavily frowned upon, and a company found to be hiring on the basis of age, gender, and or other identity markers could be slammed with discrimination law- suits. Businesses in the East don’t necessarily have the same sort of pro- tocols, which can make it very diffi- cult for newcomers to emerge and keeps the glass ceiling of social mo- bility in place. WWW.WANDERLUSTMAG.COM