VSS Annual Report 15-16 VSS Annual Report 15-16 | Page 3

CONTENTS Chairs Foreword From the CE Our Purpose This is VSS Vision and Values VSS Board Executive Team Our People Strategic Plan New Performance Our Programs and Services Staying Home Staying Safe Family Safety Framework 1800 VICTIM Helpdesk Counselling Services Regional Services Royal Commission First Response Court Companion Service WDVCAS Victim Impact Statement Compensation Claims 1 2 3 4 5 6 9 10 11 12 13 13 14 14 15 15 16 17 18 19 20 Information and Education Website Victims’ Voice Crime Victim E-news Resource Centre Community Education and Training Media and Social Media Research and Advocacy Submissions and reports Research Advocacy through Committees and Workgroups Campaigns Victims of Crime Compensation Support Services for child and adolescent victims of crime Financial Snapshot Summary of Income and Expenses Summary of Statement Financial Position VSS Supporters VSS Contact Details 21 21 21 21 22 22 23 25 26 27 27 28 28 29 30