A T M T i m e l i n e
vritti
22
June 2016
Technically Changing Speaking Lives
2013
Bank of America introduced an ATM with an automatic " Teller Assist " technology that made Real time interactions between customers and bank : This user interactive technology in ATMs enabled customers to chat with a Bank teller representative ( located on remote side ) via realtime video conferencing and thus allowing the customer to receive personal banking assistance . This simple but yet very useful technology helped thousands of people from commuting to banks for
[ 7 ]
their queries . Also in 2013 , world ’ s first ATM for Bitcoins was also introduced in Canada - This first kind of ATM machine lets customers to buy and sell the virtual currency known as bitcoins using cash . The machine first checks customer ' s identity by scanning their palm . Now , to buy bitcoins they must select how much money they want to spend , and accordingly then need to insert the cash ; alternatively they can also select how much cash they want to redeem . These ATM machines are equipped with display of QR codes which can be scanned on smart phones to transfer the bitcoins [ 8 ] to or from virtual wallet .
2010
' Finger Vein ' biometric technology came in the ATM industry : This innovative technology of Finger vein used Infrared light , which was allowed to pass through the customer ' s finger - when exposed in a certain region . The advanced programmed device detected the unique patterns of micro-veins beneath the skin and compared it with the user ' s pre-registered profile to verify his / her authenticity . This technology later proved to be substantially more reliable than other fingerprinting
[ 4 ] biometric techniques .
1997
Diebold introduces Facial and Voice Recognition biometric technology . ATMs equipped with sophisticated cameras and high quality micro phones authenticated customers on the basis of their speech and facial patterns . The combination of both ( facial and voice ) “ if matched ” with sampled data facilitated banking
[ 2 ]
transaction . In the same year , the world ’ s first talking ATM for the visually impaired users was introduced by Royal Bank of Canada .
[ 3 ]
2014
NFC technology was introduced in ATMs for Cash withdrawal : NCR , which is one of the world ' s biggest ATM manufacturer introduced world ’ s first Near Field Communication ( NFC ) solution for the ATMs-
Now , customer ' s did not needed to enter their cards into the card reader instead were just required to
' tap ' their cards on an electronic board for their authentication . NFC technique was very quick and
[ 9 ] also saved millions from card skimming frauds .
2012
The Ogaki Kyoritsu Bank started using ' palm vein ' biometric technology in their ATMs to identify the unique pattern of veins present in the palm of each of the customers , and
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allowing them to operate ATMs - card less [ 5 ] Later , in 2012 , ATMs with QR codes for authentication also became popular . This authentication technology was not biometric instead it scanned a unique QR code ( Quick Response Code ) from user ' s smart phone ( via an app ) and further authenticated it via cloudhosted services to enable secure card less transactions . As this technology used smart phones and no cards or PIN , customers found it not only a handy solution but it also reduced the
[ 6 ] threat of card skimming .
1999
Diebold introduces Iris Biometric Recognition technology to make biometric authentication even more dependable . Iris Biometric recognition technique is another kind of biometric technology . The high definition cameras installed at the ATMs were programmed to capture specific features of the customer ' s iris and then compared it with the previously recorded sample . A match between the both initiated quick , secure and
[ 2 ] convenient transaction .
1996
The journey of modernizing ATMs started when Diebold introduced biometric Fingerprinting Verification in their ATMs. These ATMs were desktop applications which recognized users on the basis of their fingerprints . Now because , the fingerprints are unique for every individual , therefore , this secured method of cash dispensing soon
[ 2 ] gained high popularity .
A T M T i m e l i n e