Order at VIVATERRA.COM
or call 800-247-6799
Monday-Friday 9AM–7:30PM (EST)
Saturday 10AM-6:30PM (EST)
SHIPPING
SHIPPING AND HANDLING Most orders ship within
48 hours and usually arrive in 3–7 business days unless
shipped directly from the artisan, these items may take
longer. For furniture, consult the catalog or website.
Contact customer service for specific delivery and lead
times. VivaTerra ships to Puerto Rico, Guam, and the
U.S. Virgin Islands for an additional $15.95 per address,
some exceptions may apply. No APO/FPO or
P.O. Box addresses.
ORDER
CHARGE
Up to $25.99
$26 – $49.99
$50 – $74.99
$75 – $99.99
$100 – $124.99
$ 4.95
$ 8.95
$11.95
$14.95
$16.95
ORDER
B
CHARGE
$125 – $199.99 $20.95
$200 – $299.99 $24.95
$300 – $399.99 $28.95
Over $400 = 10% of order value
SPECIAL SHIPPING Apparel, jewelry and other select
items ship for $5.95 per item.
EXPRESS SHIPPING Add just $14.95 for each
delivery address to upgrade to our VivaTerra Express
Delivery. Your order will arrive on the 2nd business
day after it ships from our distribution center. Express
shipping is not available to AK, HI, Guam, Puerto Rico
or the Virgin Islands.
A
FURNITURE DELIVERY Items marked with HD are
shipped via an in-home delivery service, which will
arrange a delivery and place the item inside your
home. Allow up to 12 weeks for items that ship
directly from our supplier. Call 800-247-6799 or visit
vivaterra.com for specific information by item.
ADDITIONAL FREIGHT CHARGES Over-sized items
need add