Visitor Brochure 2014 Mar 2014 | Page 5

FREE Talks on Hot Button Topics - Wednesday 14 May Understanding Your Visitors Curated by 10.10 - 10.50 Introduction to visitor research This session will cover the basics of how and why we do research with visitors – the value of visitor studies for developing exhibitions and programmes, as well as forming relationships with visitors. Chris Whitby, Jack Gelsthorpe & Lauren Souter, Audience Research and Advocacy, Science Museum 11.20 - 12.00 Using consultation and evaluation to benefit the activities of relationships and partnerships Find out how listening to current and potential stakeholders has informed the way IWM has developed the First World War Centenary Partnership and the resources produced for their members to use with their public. Gina will also discuss how more recent stakeholder evaluation is informing future plans for Partnership activities. Gina Koutsika, Head of National and International Programmes and Projects, Imper