Vapouround magazine ISSUE 12 | Page 162

FYI HOW TO STAY RELEVANT IN A COMPETITIVE E-LIQUID LANDSCAPE JAC Vapour’s Communications Director, Emma Logan, discusses the challenges and opportunities in the e-liquid segment of the market. Did you have to alter your e-liquid range to comply with the TPD? If you’re referring to only selling e-liquid in 10ml bottles, doing away with any strengths over 20mg and ensuring full CLP compliance – yes, like all other law abiding companies / retailers, we did. It wasn’t too much of an issue as we had been working down to D-day with a considered plan for almost a year. The only thing we wanted to make sure was that our customers knew what was happening and why. No-one likes change and especially if you’re a vaper that keeps your range very tight, any change can be detrimental. In the main, we haven’t seen a downturn in sales or fewer returning customers. How has the change in bottle size affected you? The change in the size of bottles, which, in our opinion, is one of the more ludicrous of the TPD laws, was, and still is, a difficult one for vapers. No-one wants to carry around a back pack of tiny e-liquid bottles every day, it doesn’t really make any sense. However, we thought ahead, and we have an Easy Mix range, picNIC (launched in early 2016) which allows customers to mix their own Nic base choices with their own chosen flavour concentrate into a 50ml bottle to ensure those who like to carry around bigger bottles can; in this post-TPD world. 162 ISSUE 12 VAPOUROUND MAGAZINE