Vapouround magazine Issue 06 | Page 96

F E AT U R E STORE FEATURE VAPOUR GALLERY TAKES LONDON BY STORM V apour Gallery is close to becoming part of the luminous London landscape. After opening a second store in the city, Vapouround can exclusively reveal that the trailblazing vaping brand is already planning more openings over the next two years. Vapour Gallery is founded by dynamic duo Sam Mallach and Giuseppe Allegra, who originally met in the restaurant trade. Building on their solid restaurateur experience in the fine dining arena, the astute co-owners applied their business nous to successfully explore a market close to their hearts. Having been ex-smokers who now vape full time, both Sam and Giuseppe are on a mission to share their knowledge and help others in their journey to quit smoking. The future is bright for Vapour Gallery, a store headquartered in the heart of the city. Phenomenal success of their vape stores with a difference ensures happy vapers always come back for more. By stepping away from the norm, the owners recognise that what they have with Vapour Gallery is unique. The intuitive pair value their customers highly and have placed them at the epicentre of their business model. Sam said: “The heady combination of sublime customer service, a hip hangout spot and stocking premium e-liquid is what makes Vapour Gallery stand out from the crowd. Other vape stores across the country have been 96 ISSUE 06 VAPOUROUND MAGAZINE reconfigured, whereas every Vapour Gallery branch has been designed as an original, standalone vape store. We’ve listened to customers’ calls for more Vapour Gallery stores and can confirm that we have exciting plans for the rollout of more cool outlets. Watch this space!” It is heartening to see that the TPD has done little to quell the enthusiasm of Sam and Giuseppe. Sam commented: “It’s great to have health professionals on board. From Public Health England, to the Royal College of Physicians, it seems the tide is turning for attitudes towards vaping.” Vapour Gallery’s newly launched Canning Town store is already a big hit with the locals. The store boasts an expansive chill-out area where vapers can sip soft drinks whilst being able to shop at leisure, to pick up their favourite e-liquid. In the interest of providing the best service, Sam and Giuseppe ensure staff undergo comprehensive training and attend open meetings every Friday. This level of transparency is key to the success of the business. By recognising areas for development and cascading messages in an efficient manner, Vapour Gallery is a company that has streamlined processes for maximum impact.