Vapouround magazine Issue 02 | Page 178

How to make vaping a breeze F inding a company that you can really trust to deliver time and time again is rarely easy. But finding one in the vaping industry can seem particularly hard, due to the speed at which everything is evolving and the amount of substandard and dodgy imports flooding the market. When you are just starting out on the vaping journey, simply the complexity of what is on offer can be daunting, and getting trustworthy and experienced advice on what you actually need can feel almost impossible. For some it's easier just to stick with what they know – the cigarette. vaping has changed my life is a massive understatement.” Keith adds, “Not only have I been able to forget about cigarettes completely and feel it pretty strange to light a fire inches from my face now, but I’m able to smell and taste all the lovely and not so lovely things in the world around me. Food tastes so much better too.” Independently, Lisa and Keith turned to the internet to find out more, and joined the E-Cig Forum (ECF) to get advice from other vapers. Chatting on ECF is actually how Lisa and Keith met. They forged such a strong personal bond that when Lisa started her online business, Keith was on hand, electronically, to help out. Lisa recalls, “The vaping products generally available then were limited to what we now refer to as ‘cigalikes’. Although these proved the vaping concept was viable, the products weren’t suitable for long-term use to entirely replace a moderate or heavy “The vaping products generally available then were limited to what we now refer to as ‘cigalikes’. Although these proved the vaping concept was viable, the products weren’t suitable for long-term use to entirely replace a moderate or heavy smoking habit” But this issue turns to vapour once you discover Crème de Vape (formerly known as Cloud9 Vaping). Established way back in 2009, right at the very start of the UK vaping scene, Crème de Vape is widely considered the company to trust on all things vape-related. Consistently voted No.1 online retailer on the independent site Trustpilot, CDV have won of a string of awards for their outstanding customer service and stringent standards on what they stock. With their combined experience in retail, customer service and IT, owners Lisa and Keith make the perfect business team. But what’s the secret that really lifts them above the competition? An @