UKSPA Directory 2017 2017-18 - Page 298

298 Business Affiliate UKSPA Directory 2017 ra Information Systems L ocati on ra House, 9-10 The Bridge Beresford Way Chesterfield S41 9FG C ontact detai l s James Chaffer T: 0330 223 1144 E: james.chaffer@ukspa- Ian Underdown T: 0330 223 1199 E: With almost 30 years’ experience in the IT industry, ra Information Systems offer a full suite of IT consultancy, installation, and support services, tailored to the requirements of Science Parks, Innovation Centres, and their clients. In addition to unrivalled management software, this now includes hosted and on-premises VoIP telephony services. ra take a personal, proactive approach to IT, with methods based on a sound understanding of their clients’ business needs, alongside experience of the complex requirements of multi-occupant office and laboratory environments, gained through developing the leading Science Park management software, UKSPA CLARITY. SERVICES OFFERED • Network design & installation • Hosted & on-premises IP telephony • Shared internet connectivity & email • IT maintenance & helpdesk support • Cloud consultancy & solutions • Infrastructure design • Secure back-up and disaster recovery planning • Bespoke software development/support UKSPA CL ARIT Y Developed by ra to assist in the operation of any Science Park, Technology Park, Innovation Centre, or innovation-led Incubator, UKSPA CLARITY provides an ever-evolving, comprehensive, centralised solution for the management of complex day-to-day business support activities, enabling staff to spend more time providing a first-class service to their clients. Tran spor t l i nks Ne a r by Chesterfield rail station 10 mins M1 Junction 29 15 mins East Midlands Airport 45 mins UKSPA CL ARIT Y – MODULES • Enquiries & contact management • Proposals, licence & lease management • Marketing data & reports • Rental, service charge & rates billing • Ad hoc & recurring invoicing • Meeting, conferencing & event management • Direct debits & credit control • Statistical data analysis & reporting • Asset management & inventory control • Maintenance, repairs & testing • Client surveys, reviews & questionnaires • Visitor access & security • Customer portal & collaboration platform • Digital meeting room and reception signage. ■ Str a te g i c n e tw o r k Chesterfield – The Twisted Spire Sheffield – The Steel City Peak District National Park IASP - International Science Parks East Midlands Chamber Business Centre Association