298
Business Affiliate
UKSPA Directory 2017
ra
Information
Systems
L ocati on
ra House, 9-10 The Bridge
Beresford Way
Chesterfield S41 9FG
C ontact detai l s
James Chaffer
T: 0330 223 1144
E: james.chaffer@ukspa-
clarity.com
www.ukspa-clarity.com
Ian Underdown
T: 0330 223 1199
E: [email protected]
www.ra-is.co.uk
With almost 30 years’ experience in
the IT industry, ra Information Systems
offer a full suite of IT consultancy,
installation, and support services, tailored
to the requirements of Science Parks,
Innovation Centres, and their clients.
In addition to unrivalled management
software, this now includes hosted and
on-premises VoIP telephony services. ra take a personal, proactive approach
to IT, with methods based on a sound
understanding of their clients’ business
needs, alongside experience of the
complex requirements of multi-occupant
office and laboratory environments,
gained through developing the leading
Science Park management software,
UKSPA CLARITY.
SERVICES OFFERED
• Network design & installation
• Hosted & on-premises IP telephony
• Shared internet connectivity & email
• IT maintenance & helpdesk support
• Cloud consultancy & solutions
• Infrastructure design
• Secure back-up and disaster
recovery planning
• Bespoke software development/support UKSPA CL ARIT Y
Developed by ra to assist in the operation
of any Science Park, Technology Park,
Innovation Centre, or innovation-led
Incubator, UKSPA CLARITY provides
an ever-evolving, comprehensive,
centralised solution for the management
of complex day-to-day business support
activities, enabling staff to spend more
time providing a first-class service
to their clients.
Tran spor t l i nks Ne a r by
Chesterfield rail station 10 mins
M1 Junction 29 15 mins
East Midlands Airport 45 mins
UKSPA CL ARIT Y – MODULES
• Enquiries & contact management
• Proposals, licence & lease management
• Marketing data & reports
• Rental, service charge & rates billing
• Ad hoc & recurring invoicing
• Meeting, conferencing & event
management
• Direct debits & credit control
• Statistical data analysis & reporting
• Asset management & inventory control
• Maintenance, repairs & testing
• Client surveys, reviews &
questionnaires
• Visitor access & security
• Customer portal &
collaboration platform
• Digital meeting room and
reception signage. ■
Str a te g i c n e tw o r k
Chesterfield – The Twisted Spire
Sheffield – The Steel City
Peak District National Park
IASP - International Science Parks
East Midlands Chamber
Business Centre Association