BEFORE YOUR SURGERY
Communication from the Hospital
Admissions
Before the day of your procedure, our admissions staff may call you to verify your personal
information for registration and billing purposes. They will inform you of any co-pays or deductibles
currently due.
Pre-Assessment
You may receive a call from one of our pre-assessment nurses to obtain information about your
medical history and current medications. Please have the following information available to discuss
with the nurse:
• All current medications (you’ll need to read the label to the nurse)
• Your medical history
• Names and phone numbers of your current doctors
If you do not receive or miss our admissions and/or pre-assessment phone call, don’t worry. This
information will be obtained once you arrive for your surgery.
Arrival Time Notification
The day before your surgery, you will receive a phone call from our automated system informing you
of your scheduled arrival time and asking you to confirm your appointment. The automated system
will leave a voicemail message if you do not answer the phone at the time of the call. If you do not
receive a phone call by 2:00 pm the day before your surgery, please call our hospital admissions
office at (205) 325-8610. After 4:30 pm or on
weekends, please call (205) 325-8100. Your arrival
time is not the scheduled time of your surgery.
This allows us plenty of time to prepare you for
surgery.
Please plan to arrive at UAB Callahan Eye Hospital
in advance of your appointment time, to allow
yourself plenty of time to park and get to your
appointment location. If you have a question about
a service animal, please ask a member of our staff.
For parking instructions and detailed map, please
see back cover.
Canceling a Procedure
If you need to cancel your surgical procedure for
any reason, please call your physician’s office to
inform the office of your canceled appointment.
The physician’s office will assist you in rescheduling
your eye surgery.
uabmedicine.org/eye
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