TUBE NEWS TN June 2018 | Page 16

ROLL-KRAFT Launches Campaign to Help Customers “Break Free” from Tooling Suppliers By providing a complete set of design drawings and a tooling setup package, Roll-Kraft frees customers to choose the supplier that best fits their needs. Roll-Kraft, a worldwide supplier of custom roll tooling to the tube and pipe and roll forming industry, has launched a new campaign to help roll tooling customers “break free” from suppliers who fail to provide tooling design drawings and setup instructions. Roll-Kraft’s new print and digital “Break Free” campaign highlights Roll-Kraft’s efforts to free up customer choice.  This includes providing a complete set of design drawings and customized tooling setup package with all new tooling orders.   . In addition, the company offers: “We’ve consistently heard from the industry that a lack of design drawings leads customers to feel like they are being held hostage by their tooling supplier,” said Roll-Kraft Chairman Chuck Gehrisch. “Without these drawings and setup instructions, customers are subjected to limited competitive bids on replacement tooling, long delivery lead times, and slow technical support.” • • • Technical support 24/7 100% performance guarantee or your money back Industry leading 95% on-time delivery and first- time tooling performance roll-kraft.com Xiris Opens European Office to Better Support Local Customers Xiris Automation Inc. is pleased to announce the establishment of a German subsidiary and opening of a European sales and service office in Ratingen, Germany, near Dusseldorf. In order to better support our growing customer base in Europe, the sales and service office is just one more way Xiris can ensure its European customers continue to be well supported.   As part of this initiative, Xiris is now able to offer annual recertification services of our weld inspection systems used in the tube industry from the Ratingen office, helping customers achieve optimal equipment performance and drive quality assurance. 16 TUBE NEWS June 2018 Xiris Automation Inc. specializes in developing optical equipment used for process and quality control across a number of specialty industries. With an extensive product line, Xiris provides some of the world’s most dynamic manufacturers with the ability to detect, recognize, and interpret quality defects in their manufactured goods. . www.xiris.com