Truth | Page 20

ALL TERRAIN BANKING COMES OF AGE “Our expectations as consumers are getting raised. If banks don’t jump on it, there’s going to be an everwidening gap between the kind of service and product range you get from your bank and what you get in the rest of your life.” Tamar Kasriel, Futurist NEW LANDSCAPE The idea that financial providers should respond to us when and how we want them to and with minimum bureaucracy, is gaining traction. Basic mobile banking is now expected as a standard offer and most financial providers already allow customers to manage many aspects of their financial lives through a mobile app,