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community.
It is crucial to emphasise how social impact is
generated both by the results produced by the
social innovation itself, but also by the overall
process undertaken to set it in place, to make it
grow and to diffuse it.
In other words, social innovation can be
considered process-oriented rather than
result-oriented: assuming that its ultimate goal
is producing social sustainability while
improving social relations, the process is as
important as the result (Moulaert and Vicari,
2009). Social innovation takes place when
there is a mobilization-participation process of
people,
communities,
organizations,
enterprises which co