Training Magazine Middle East Q3 2015 | Page 73

The opportunities for involvement, engagement and care are endless for the smart leader wanting to get the best of their people.

You may fear that treating your people as whole persons may hinder your ability to ‘manage’ them. You may worry that people will take advantage of you.

I say, balance your courage with consideration.

Have the courage to hold meaningful conversations with your team member, stating your needs and expectations, whilst showing the consideration of truly understanding him/her and exploring ways to find win-win ways of working.

Be tough on the issues but remain gentle with the person.

You may think you are too busy to do all this. I would ask you ‘How much time and energy does it take to manage someone who is not delivering?’

Mona is a highly experienced Learning & Development specialist and qualified coach for Farnklin Covey Middle East, with senior operational management experience gained within a broad range of organisations.

Mona has a proven track record of successfully managing professional teams and achieving results in the UK with the BBC, Peabody Trust,

Capita Learning & Development, The Industrial Society and WH Smith.

She also has experience of working in the Middle East in Saudi Arabia, Kuwait and Iran.

Mona is committed to her own personal development. Among her most recent qualifications are a Diploma in Inter-Cultural Management and a Coaching Qualification.

She is also corporate member of the Chartered Institute of Personnel and Development.

http://www.FranklinCoveyme.com

Leadership