Management
DEVELOPING A
BY GERWYN HARKETT
Communication can be considered key to any effective operation. However, this should not be viewed in isolation but as a systematic approach to growth and sustainability. Often, on completion of an objective, the team will have a short review; consider the feedback and move on to the next task. So what of all the information that has been gathered, all the lessons learned and knowledge gained? What is done with this and how can it be beneficial to tasks or projects in the future?
A great deal of effort may have been conducted with research to gain information to best support a project and many hours apportioned to this on a planning timeline. Having gone to this effort, the information should not be discarded and anonymously filed but saved and stored to be used on continuous ventures. One method of achieving this is through the employment of a Knowledge Access System (KAS).
To develop such a system, ensuring that it is user friendly will be as important as the information it will contain.Therefore building the system is an expert task and maintaining this through data management is vital. Once the IT engineering has been completed, the design and development of the data matrix must be well thought out to ensure it is accessible and easy to navigate. With the latter having been established, what information could be contained on the KAS and what are the benefits this will bring?
Firstly, just consider how much information you know about the organization in which you work? How it is established and what is going on? The ability to source current facts and ensure you are up to date with the latest developments can only enhance personal corporate knowledge to assist with work planning and development. Secondly, having a comprehensive HR function will alleviate the need for paperwork and provide an electronic data audit and demonstrate a contribution to environmental sustainment. Establishing workforce areas, identifying key personnel through individual synopsis and a skills matrix will assist when searching for information related to areas outside the normal remit.
48 | TRAINING MAGAZINE MIDDLE EAST Q3 2015
KAS SYSTEM