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‘Reputational problem’ Remains for Soft Skills worth £88bn to UK employers
Soft skills such as teamwork, time-management and communication contribute £88bn to the UK economy, according to a report from research group Development Economics.
The report warned that employers need to find new ways to recognise and improve soft skills or risk undermining the productivity of more than half a million workers by 2020.
Published alongside the launch of a campaign calling for the revision of the value of soft skills, the report suggests that a deficit in this area will cost the UK close to £8.4 billion a year by 2020 in lost production.
Led by McDonald’s and backed by organisations including CBI, LearnDirect and Barclays, the campaign calls on businesses, policy experts, trade associations and academics to help create and share new ways to recognise and improve soft skills in the workplace.
Jez Langhorn, chief people officer at McDonald’s UK and Northern Europe, said “Soft skills like communication and teamwork are incredibly important to our business because of the impact they can have on our customers’ experience."
"As integral as they are to the performance and progression of our employees, I know that we can do more to recognise their importance which is why we are launching this campaign.”
According to a YouGov poll of more than 600 senior managers, 97 per cent believe soft skills are important to their current business success, yet three-quarters of employers have already identified a soft-skills gap in the UK workforce.
A separate YouGov poll conducted in 2014 suggested that one in five UK employees wouldn’t feel confident describing their soft skills to an employer, and 54 per cent have never included soft skills on their CV.
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