The Ontario Municipal Management Institute
Course Descriptions (continued)
Key Topics
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Sentence structure
Punctuation
Defunct grammar
12 common mistakes
Style rules
Misused words
Proofreading
Key Topics
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Motivation principals
Reward systems
Management styles
Leadership
Key Topics
▪ Position v. Interpersonal
relationships
▪ Influencing styles
▪ Communication process
and its impact on influ-
ence
▪ Applications
Key Topics
▪ Influences of Change in
the workplace
▪ Planning change in the
workplace
▪ Leading change in the
workplace
▪ Committing to change in
the Workplace
7
Learning Outcomes
▪ demonstrate a stronger
understanding of
grammar
▪ improve their writing
skills
Learning Outcomes
▪ understanding key
management concepts
▪ analyzing the
organization’s culture
▪ understanding effective
leadership qualities
Learning Outcomes
Participants will be shown
basic strategies for achiev-
ing influence without au-
thority. Key takeaways will
include effective communi-
cation techniques for over-
coming obstacles
associated with influencing
others.
Learning Outcomes
To enable supervisors and
managers to effectively in-
fluence, plan, lead, and
commit to changes in the
workplace.
Key Topics
▪ Defining the generations
at work
▪ Common ground
▪ Advantages of generation-
al diversity
▪ Bridging the gap
▪ Commitment to action
Key Topics
▪ Investigative techniques
▪ Disciplinary warnings
and letters
▪ Documentation tech-
niques
▪ Disciplinary interviews
Key Topics
▪ Project management
▪ Time management
▪ Managing multiple gener-
ations at work
▪ Tips on managing multi-
ple priorities
▪ Key Result Areas (KRAs)
Learning Outcomes
▪ understand the
differences that separate
the generations and a
number of things all
generations have in
common
Learning Outcomes
▪ understand basic labour
concepts
▪ understand when and
why discipline is appro-
priate
▪ improve employee perfor-
mance through commu-
nication
Learning Outcomes
▪ improve priority manage-
ment skills
▪ understand and set cor-
porate goals and priori-
ties