The Ontario Municipal Management Institute
Course Descriptions (continued)
Key Topics
▪ Writing styles and plain
language requirements
▪ Techniques to speed-up
the writing process
▪ Understand the needs
and expectations of
Council
▪ Using report templates to
increase effectiveness and
impact
Learning Outcomes
Participants will be able to
provide clear, concise
reports to Council.
Key Topics
▪ Indicators of workplace
mental, physical, social
wellness
▪ Topics in neuroplasticity
▪ Mindfulness techniques
▪ Boosting/maintaining
overall well-being
Learning Outcomes
Participants will complete
this session with an under-
standing of workplace men-
tal, physical, and social
wellness; they will have re-
sources to improve and
maintain overall mental,
physical, and social fitness
at work.
Key Topics
▪ Improving communica-
tion
▪ Workplace harassment
▪ Bullying
▪ Managing difficult situa-
tions
▪ Diversity
▪ Internal resolution pro-
cesses
▪ Workplace legislation
Key Topics
▪ Sources of stress
▪ Emotional and physical
reactions to stress
▪ Stress management tech-
niques
Learning Outcomes
Participants will leave this
session understanding
what respect is and how it
is effectively displayed and
legally enforced in a work
environment.
Learning Outcomes
Participants will complete
this session with an under-
standing of stress and ef-
fective tools to cope with
stress.
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