Training Catalog 2019 Training Catalog Jan 2019 | Page 67

Social Learning
Social Learning is an effective way to train your employees
through modeling positive behaviors. It is a great way to
promote cohesion and involvement as it builds a culture of
learning. Your participants will learn the best way to conduct role
plays, share best practices, and provide constant and immediate
feedback.
With our Social Learning course your participants will be
creating learning communities that benefit every aspect of your
organization. They will learn new behaviors through observation
and modeling and be instilled with a passion for learning.
Course Outline:
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Setting the Right Group Dynamic
Develop a Social Learning Culture at
Work
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Role Playing
Utilizing the Right Tools
Modeling and Observational Learning
Social Media in the Workplace
We are being flooded with Social Media invitations and
updates. Web-based communication icons like Twitter,
Facebook, YouTube, and LinkedIn are dominating the way
we interact with each other. People are feeling the need to
be updated at all times. It has become a time eater, and
businesses are quickly becoming aware of the drain it can
have on productivity. People love to share, but they need to
know what is alright to share and what should not be sent
out.
Understanding Social Media is about communicating the right way. We are beginning to communicate
more through electronic means than face to face. Talking on a phone has been replaced more and more
with SMS (texting.) Social media channels are becoming the main form of communication and your
participants will realize how Social media and the Workplace can work together.
Course Outline:
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What is Social Media?
Defining Your Social Media Policy
Creating a Living Document
Keeping an Eye on Security
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Rules to Follow When Posting
Benefits of Social media
The Pitfalls of Social Media
Listen to Your Customers