Training Catalog 2019 Training Catalog Jan 2019 - Page 67

Social Learning Social Learning is an effective way to train your employees through modeling positive behaviors. It is a great way to promote cohesion and involvement as it builds a culture of learning. Your participants will learn the best way to conduct role plays, share best practices, and provide constant and immediate feedback. With our Social Learning course your participants will be creating learning communities that benefit every aspect of your organization. They will learn new behaviors through observation and modeling and be instilled with a passion for learning. Course Outline: • • Setting the Right Group Dynamic Develop a Social Learning Culture at Work • • • Role Playing Utilizing the Right Tools Modeling and Observational Learning Social Media in the Workplace We are being flooded with Social Media invitations and updates. Web-based communication icons like Twitter, Facebook, YouTube, and LinkedIn are dominating the way we interact with each other. People are feeling the need to be updated at all times. It has become a time eater, and businesses are quickly becoming aware of the drain it can have on productivity. People love to share, but they need to know what is alright to share and what should not be sent out. Understanding Social Media is about communicating the right way. We are beginning to communicate more through electronic means than face to face. Talking on a phone has been replaced more and more with SMS (texting.) Social media channels are becoming the main form of communication and your participants will realize how Social media and the Workplace can work together. Course Outline: • • • • What is Social Media? Defining Your Social Media Policy Creating a Living Document Keeping an Eye on Security • • • • Rules to Follow When Posting Benefits of Social media The Pitfalls of Social Media Listen to Your Customers