Training Catalog 2019 Training Catalog Jan 2019 | Page 66

Servant Leadership
Servant leadership can seem like a
contradicting term, but it is becoming a very
P opular tool in many businesses. Servant
leadership is a philosophy that involves
focusing on others, on their success, and in
turn to build better relationships that benefit
both manager and employee. Servant
leadership shows that managers can be great
leaders while boosting their employee’s
confidence and further their success at the same time.
With our Servant Leadership workshop your participants will focus on the growth and development of
their employees and ensuring their success. In doing so, the leader succeeds when their employees do.
With a business team, servant leadership can not only help employees achieve and grow, but it can
also benefit their leaders and the company as a whole.
Course Outline:
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What is Servant Leadership?
Leadership Practices
Share the Power
Characteristics of a Servant Leader
Barriers to Servant Leadership
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Building a Team Community
Be a Motivator
Be a Mentor
Training Future Leaders
Self-Reflection
Social Intelligence
Social Intelligence is about understanding your environment
and having a positive influence. Your participants will
become more confident in their social situations by learning
how to express and interpret social cues. They will create
positive connections and increase their influence during
social situations.
Increasing Social Intelligence will provide benefits
throughout their professional and personal lives. It is a fantastic tool for coaching and development as
people will learn “people skills”. Improving social skills through active listening, understanding body
language, and being more empathic will give your participants the advantage in their interactions. Social
interactions are a two way street, know the rules of the road!
Course Outline:
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Increase Your Self-Awareness
The Keys to Empathy
Active Listening
Insight on Behavior
Interpersonal Communication
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Social Cues
Conversation Skills
Body Language
Building Rapport