Training Catalog 2019 Training Catalog Jan 2019 - Page 66

Servant Leadership Servant leadership can seem like a contradicting term, but it is becoming a very P opular tool in many businesses. Servant leadership is a philosophy that involves focusing on others, on their success, and in turn to build better relationships that benefit both manager and employee. Servant leadership shows that managers can be great leaders while boosting their employee’s confidence and further their success at the same time. With our Servant Leadership workshop your participants will focus on the growth and development of their employees and ensuring their success. In doing so, the leader succeeds when their employees do. With a business team, servant leadership can not only help employees achieve and grow, but it can also benefit their leaders and the company as a whole. Course Outline: • • • • • What is Servant Leadership? Leadership Practices Share the Power Characteristics of a Servant Leader Barriers to Servant Leadership • • • • • Building a Team Community Be a Motivator Be a Mentor Training Future Leaders Self-Reflection Social Intelligence Social Intelligence is about understanding your environment and having a positive influence. Your participants will become more confident in their social situations by learning how to express and interpret social cues. They will create positive connections and increase their influence during social situations. Increasing Social Intelligence will provide benefits throughout their professional and personal lives. It is a fantastic tool for coaching and development as people will learn “people skills”. Improving social skills through active listening, understanding body language, and being more empathic will give your participants the advantage in their interactions. Social interactions are a two way street, know the rules of the road! Course Outline: • • • • • Increase Your Self-Awareness The Keys to Empathy Active Listening Insight on Behavior Interpersonal Communication • • • • Social Cues Conversation Skills Body Language Building Rapport