Training Catalog 2019 Training Catalog Jan 2019 | Page 53

Marketing Basics Marketing is an essential element for every business. It can be that one missing piece of the puzzle, and when it fits the big picture is revealed. Your participants will be given an introduction to marketing and its benefits. If you are not marketing your business you will not grow, and if you do not grow you will not succeed. Marketing Basics will provide the basic knowledge to your participants, and give them the ability to build and grow your business. Marketing has changed a lot recently and having a new perspective will give your participants the needed information to assist them in their marketing decisions. No matter what your product or service is, your business will benefit with a better understanding of marketing. Course Outline: • • • • What is Marketing? Common Marketing Types The Marketing Mix Communicating the Right Way • • • • Customer Communications Marketing Goals The Marketing Funnel Marketing Mistakes Measuring Results from Training Although we all know that training can have many amazing benefits, sometimes it can be hard to prove those benefits with a dollar value to training. Some topics, like sales training or time management, might have direct, tangible benefits. Other topics, like communication or leadership, might have benefits that you can’t put a dollar value on. Our Measuring Results from Training course, your participants will learn about the different ways to evaluate training progress, and how to use those results to demonstrate the results that training brings. Once the training has been evaluated the next step is to modify and update the curriculum to create content that is better suited for the participants. Course Outline: • • • • • • Kolb’s Learning Styles Kirkpatrick’s Levels of Evaluation Types of Measurement Tools Focusing the Training Creating an Evaluation Plan Assessing Learning before Training • • • • Assessing Learning during Training Assessing Learning after Training The Long Term View Calculating the Return on Investment (ROI)