Training Catalog 2019 Training Catalog Jan 2019 | Page 50

Leadership and Influence They say that leaders are born, not made. While it is true that some people are born leaders, some leaders are born in the midst of adversity. Often, simple people who have never had a leadership role will stand up and take the lead when a situation they care about requires it. A simple example is parenting. When a child arrives, many parents discover leadership abilities they never knew existed in order to guide and protect their offspring. Once you learn the techniques of true Leadership and Influence, you will be able to build the confidence it takes to take the lead. The more experience you have acting as a genuine leader, the easier it will be for you. It is never easy to take the lead, as you will need to make decisions and face challenges, but it can become natural and rewarding. Course Outline: • • • • • The Evolution of Leadership Situational Leadership A Personal Inventory Modeling the Way Inspiring a Shared Vision • • • • • Challenging the Process Enabling Others to Act Encouraging the Heart Basic Influencing Skills Setting Goals Lean Process And Six Sigma Six Sigma is a data-driven approach for eliminating defects and waste in any business process. You can compare Six Sigma with turning your water faucet and experiencing the flow of clean, clear water. Reliable systems are in place to purify, treat, and pressure the water through the faucet. That is what Six Sigma does to business: it treats the processes in business so that they deliver their intended result. Our Lean Process and Six Sigma workshop will provide an introduction to this way of thinking that has changed so many corporations in the world. This workshop will give participants an overview of the Six Sigma methodology, and some of the tools required to deploy Six Sigma in their own organizations. Course Outline: • • • • • • Understanding Lean Liker’s Toyota Way The TPS House The Five Principles of Lean Business The First Improvement Concept (Value) The Second Improvement Concept (Waste) • • • • The Third Improvement Concept (Variation) The Fourth Improvement Concept (Complexity) The Fifth Improvement Concept (Continuous improvement) The Improvement Toolkit