Training Catalog 2019 Training Catalog Jan 2019 - Page 32

Crisis Management Crisis management is as important as finance management, personnel management, etc. Having a clear and effective program and plan for an event is critical not only to your survival, but critical to the profitability and possibly the survival of the company. Being able to identify risk, assess the situation and respond appropriately is important, and requires not only training, but practice. With our Crisis Management workshop your participants will understand that a crisis can occur any time. They will develop skills needed for certain negative events. Also, they will be able to recognize warning signs to help avoid negative situations completely, or, if the situation occurs, better manage the crisis. Course Outline: • • • • • Crisis Workplace Violence Myths Escalation Concerning Behaviors • • • • • Domestic Violence Indicators Triggers of Workplace Violence Conflict Dangers Response Strategies Critical Thinking Critical Thinking provides you with the skills to analyze and evaluate information. With these skills you are able to obtain the greatest amount of knowledge from a piece of data. It provides the best chance of making the correct decision, and minimizes damages if a mistake does occur. Our Critical Thinking workshop will lead your participants to be a more rational and disciplined thinker. It will reduce their bias which will provide a greater understanding of their environment. This workshop will provide your participants the skills to evaluate, identify, and distinguish between relevant and irrelevant information which will provide an incredible boost in performance. Course Outline: • • • • • Components of Critical Thinking Non-Linear Thinking Logical Thinking Critical Thinkers (I) Critical Thinkers (II) • • • • • Evaluate Information Benefits of Critical thinking Changing Your Perspective Problem Solving Putting It All Together