Training Catalog 2019 Training Catalog Jan 2019 | Page 29

Conducting Annual Employee Reviews
An annual review can help you keep your employees
happy, engaged, and focused. It is human nature to want
to succeed. Giving your employees feedback on their
positive and negative attributes is part of the pathway to
success. A poorly designed annual review can have the
reverse effect.
With our Conducting Annual Employee Reviews workshop, your participants will discover how to
conduct a well-designed employee annual review. By determining the categories for an annual review
and understanding how it affects employee compensation, an overall increase in performance should be
seen throughout your organization.
Course Outline:
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How to Conduct Annual Reviews
Categories for Annual Review
Common Mistakes
Successful Tips for Concept of Pay for
Performance
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How to Tie Employee Compensation to
Firm-Wide Returns
How to Communicate Employee
Expectations Effectively
Meaningful Questions to Gauge
Employee Happiness
Conflict Resolution
Wherever two or more people come together, there is bound to be
conflict. This course will give participants a seven-step conflict resolution
process that they can use and modify to resolve conflict disputes of any
size. Your participants will also be provided a set of skills in solution
building and finding common ground.
In the Conflict Resolution workshop, participants will learn crucial conflict
management skills, including dealing with anger and using the Agreement
Frame. Dealing with conflict is important for every organization no
matter what the size. If it is left unchecked or not resolved it can lead to
lost production, absences, attrition, and even law suits.
Course Outline:
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An Introduction to Conflict Resolution
The Thomas-Kilmann Instrument
Creating an Effective Atmosphere
Creating Mutual Understanding
Focusing on Individual Needs
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Getting to the Root Cause
Generating Options
Building a Solution
The Short Version of the Process
Additional Tools