Training Catalog 2019 Training Catalog Jan 2019 | Page 28

Collaborative Business Writing Writing and communication skills have degraded with more and more people communicating through email and instant messaging. Developing writing skills is still important in the business world as is creating proper documents (such as proposals, reports, and agendas) giving you that extra edge in the workplace. The Collaborative Business Writing workshop will give your participants the knowledge and skills to collaborate with others and create that important document. Your participants will touch on the types of collaboration, and ways to improve them through certain tools and processes. These basic skills will provide your participants with that extra benefit in the business world that a lot of people are losing. Course Outline: • • • • • • What is Collaborative Business Writing? Types of Collaborative Business Writing Collaborative Team Members Collaborative Tools and Processes Setting Style Guidelines Barriers to Successful Collaborative Writing • • • • Overcoming Collaborative Writing Barriers Styles of Dealing with Conflict Tips for Successful Business Writing Collaboration Examples of Collaborative Business Writing Communication Strategies For the better part of every day, we are communicating to and with others. Whether it’s the speech you deliver in the boardroom, the level of attention you give your spouse when they are talking to you, or the look you give the cat, it all means something. The Communication Strategies workshop will help participants understand the different methods of communication and how to make the most of each of them. These strategies will provide a great benefit for any organization and its employees. They will trickle down throughout the organization and positively impact everyone involved. Course Outline: • • • • • The Big Picture Understanding Communication Barriers Paraverbal Communication Skills Non-Verbal Communication Speaking Like a STAR • • • • • Listening Skills Asking Good Questions Appreciative Inquiry Mastering the Art of Conversation Advanced Communication Skills