Training Catalog 2019 Training Catalog Jan 2019 - Page 27

Coaching and Mentoring You are in your office looking over your performance report and it happened again. Your low performing employee failed to meet quota this month even after you spoke with them about the importance of meeting goals. This employee has a great attitude and you know they can do better. You just do not know how to motivate them to reach the goal. Money used to work, but that has worn off. You are baffled and you know being frustrated makes matters worse. What do you do? The Coaching and Mentoring focuses on how to better coach your employees to higher performance. Coaching is a process of relationship building and setting goals. How well you coach is related directly to how well you are able to foster a great working relationship with your employees through understanding them and strategic goal setting. Course Outline: • • • • • Defining Coaching and Mentoring Setting Goals Understanding the Reality Developing Options Wrapping it All Up • • • • • The Importance of Trust Providing Feedback Overcoming Roadblocks Reaching the End How Mentoring Differs from Coaching Coaching Salespeople Coaching is not just for athletes. More and more organizations are choosing to include coaching as part of their instruction. Coaching salespeople, when done correctly, will not only increase sales, it will have a positive impact on the community and culture of a company. The benefits of coaching salespeople are numerous and worth exploring. With our Coaching Salespeople workshop, your participants will discover the specifics of how to develop coaching skills. They will learn to understand the roles and responsibilities of coaching as well as the challenges that coach’s face in regards to working with salespeople. Course Outline: • • • • • What Is a Coach? Coaching Process Inspiring Authentic Leadership • • • • • Best Practices Competition Data Maintenance Strategies Avoid Common Mistakes