Training Catalog 2019 Training Catalog Jan 2019 | Page 17

10 Soft Skills You Need
The meaning of Soft Skills can sometimes be difficult to
describe. It can be that unique attribute or characteristic that
facilitates great communication. It can be the special way that
you show confidence in a challenging situation. These and
other events can become more easily managed with this great
workshop.
With our 10 Soft Skills You Need workshop your participants will begin to see how important it is to
develop a core set of soft skills. By managing and looking at the way people interact and seeing
things in a new light, your participants will improve on almost every aspect of their career.
Course Outline:
•
•
•
•
•
•
What are Soft Skills?
Soft Skill 1: Communication
Soft Skill 2: Teamwork
Soft Skill 3: Problem Solving
Soft Skill 4: Time Management
Soft Skill 5 and 6: Attitude and Work
Ethic
•
•
•
•
Soft Skill 7: Adaptability/Flexibility
Soft Skill 8: Self-Confidence
Soft Skill 9: Ability to Learn From
Criticism
Soft Skill 10: Networking
Administrative Office Procedures
Administrative office procedures may not be glamorous, but they are essential to
the success of any enterprise. A well run office reduces miscommunications and
helps to eliminate common errors. By making the administrative office a priority,
you will establish clear policies and procedures with employee understanding
and buy-in, which ensures that your work environment runs smoothly.
With our Administrative Office Procedures workshop, your participants will
understand how an Administrative Office Procedure binder demonstrates
professionalism and efficiency in an organization or office setting. It is also a
marvelous instrument for quick reference and utilization. Strategies and
procedures are a vital connection between the company’s vision and its
everyday operations.
Course Outline:
•
•
•
•
•
Why Your Office Needs Administrative
Procedures
Gathering the Right Tools
Identifying Procedures to Include
Top Five Procedures to Record
What to Include in Your Binder (I)
•
•
•
•
•
What to Include in Your Binder (II)
Organizing Your Binder
What Not to Include in the Procedure
Guide
Share Office Procedure Guide
Successfully Executing the Guide