Deb Burmester
When communicating with someone
who has complex communication needs,
what should we keep in mind?
The most important thing is to treat them
like any other person. Some people may
slow down their speech, raise their voice,
or simplify their language when talking to
people with communication needs, but
this isn’t always necessary. Also invest in
learning their system so you know how
to communicate with them. Try to get
down on their level, eye-to-eye, and have
a meaningful conversation. Find out what
they like, that’s when you’ll get the most
interaction.
What support is available?
Children and adults can see a CPL
Speech Pathologist at their local office
to work on personal goals that are
identified and meaningful to you and
your family. CPL also offers some other
great initiatives. There’s CPL’s Camp Have
a Chat which is the only initiative of its
kind in Queensland. It supports children
with complex communication needs. It
is a three-day program where children
and their families can learn and connect
over the latest communication methods
and technologies in signs, symbols,
gestures and electronic communication
as a community. Most importantly, it’s
an opportunity to express themselves in
a supportive group environment while
making new friends.
We also have CPL’s Let’s Talk Day,
which is an event run for people with
complex communication needs and
gives them the opportunity to chat with
assistive technology experts about what
is available to them. You can have a go
at the latest speech-generating devices,
communication apps and books, and
explore access technologies like eye gaze
and switch access.
Plus, we have CPL’s Communication
Board Service where we offer equipment
and aids to clients with complex
communication needs. Communication
books and boards are visual aids that
allow people to communicate exactly
what they are thinking and feeling. These
are tailor-made to suit each person’s
needs and goals.
Do you know someone
who is challenged with
communication and might
like some help? Visit
www.cpl.org.au or call
1800 275 753 to find out
how we can support them.
CPL – Choice, Passion, Life
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