Or, do we consider whether
accomplishment of those goals
actually had the intended effects
on the business and those whom
our actions actually touched?
Think of it this way: Vision implements
the Golden Rule—do unto others
as you would have them do unto
you. It’s all about me and my
preferences. Tactility, on the other
hand, implements the Platinum
Rule—do unto others as they want
to be done unto.
Touching lives is all about the
relationship and matching our
intention to the way our actions
actually land for our employees,
our customers, the communities
in which we do business, and
throughout the larger society.
Here are three, key considerations
that will help you become a more
tactile, contemporary leader:
“As vision is to
sight, tactility
is to touch.”
1. When reflecting on your
organization’s key accomplishments
in the recent past, who did
we touch to beneficial effect?
How did that touch affect their
success and contribute to them
achieving
their
aspirations?
2. When planning to undertake
a key initiative or kicking off a
major project in the present, who
will be touched, both directly
and indirectly, by what happens?
How can we involve those people
early in the process so as to
better anticipate all the effects?
3. When we consider what our
future tactility intentions are for a
particular decision – who we intend
to touch and how we intend to
touch them – how will we be able
to know whether we are, in fact,
having the intended effects? What
would that look like? Sound like?
Feel like? How are we preparing
to adjust our trajectory according
to the effects we observe and
experience?
Remember, one cannot touch
another life without being touched
oneself. In a world that is constantly in
connected relationship, becoming
actively aware of your tactility
transforms your leadership. Tactility
is the new Vision, especially for the
21st century.