Today's Roofer June 2015 | Page 13

4. Email open rate. If you use regular emails to your client database, carefully track how many of your emails are actually being opened (your email platform provider will have these statistics available for each campaign you run.) With more than 60% of emails not being opened in most industries, you can evaluate how you are doing and change your strategy if necessary. Better headlines, an offer in each email, or valuable maintenance information for homeowners to implement are techniques that frequently increase the open rate. Make evaluating your online marketing metrics part of your monthly or quarterly review of your advertising spend. Over time you will be able to compare your marketing activities, and with these metrics determine your Return on Investment. Then you can direct you spend on only those activities that have a high rate of return. "One must learn by doing the thing. For though you think you know it, you have no certainty until you try." -Sophocles Today’s Roofer / June 2015 13